Mathews Brothers products are built to the highest standards of quality for both components and workmanship. However, from time to time, a oversight in quality may escape our attention. When this occurs, rest assured, our products are covered by one of the strongest warranties in the industry.
In order to provide you with the quickest resolution to your problem we ask you provide the necessary information in the form below. Please refer to the diagram on the left for assistance in locating your Warranty label. Under normal circumstances, you should receive a reply from our Customer Care team within one business day.
Before completing your Service Request, please check out these videos containing frequently requested information.
Our Customer Care Representatives are available from 7:00 a.m. to 4:30 p.m. (EST) Monday through Friday, except holidays.
To contact our Customer Service Department regarding technical information, window configuration, or glazing options, please use the form on our Contact Us>General Inquiries page, or phone the Inside Sales department directly at 800.615.2004.
Mailing Address | PO Box 345, Belfast, ME 04915
Corporate Offices & Factory
22 Perkins Road, Belfast, ME 04915