Request Service

Mathews Brothers products are built to the highest standards of quality for both components and workmanship. However, from time to time, a oversight in quality may escape our attention. When this occurs, rest assured, our products are covered by one of the strongest warranties in the industry.

In order to provide you with the quickest resolution to your problem we ask you provide the necessary information in the form below. Please refer to the diagram on the left for assistance in locating your Warranty label. Under normal circumstances, you should receive a reply from our Customer Care team within one business day.

Before completing your Service Request, please check out these videos containing frequently requested information.

Our  Customer Care Representatives are available from 7:00 a.m. to 4:30 p.m. (EST) Monday through Friday, except holidays.

To contact our Customer Service Department regarding  technical information, window configuration, or glazing options, please use the form on our Contact Us>General Inquiries page, or phone the Inside Sales department directly at 800.615.2004.

Mailing Address | PO Box 345, Belfast, ME 04915

Corporate Offices & Factory
22 Perkins Road, Belfast, ME 04915
207.338.3360 phone
207.338.6300 fax

Please provide the information requested in the fields below. Items marked with an asterisk (*) are required.

Newsletter

Wicked Awesome News And Updates.

Receive our newsletter.

Select list(s) to subscribe to


By submitting this form, you are consenting to receive marketing emails from: Mathews Brothers Company, 22 Perkins Rd., Belfast, ME, 04915, http://www.mathewsbrothers.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact